Tips & Tricks

 

Attaching the Flavor Cartomizer

The Lu-C e-cigarette only works when there is a proper electrical connection between the battery and the flavor cartomizer, so it is very important to get the attachment correct.  Be careful not to “twist” the cartomizer onto the battery.  It is designed to attach straight on and you should feel a slight “click” when it is secure. 

You can tell the connection between the battery and flavor cartomizer is good when the end of the battery glows red when you are “drawing” on the flavor cartomizer like a normal cigarette.

 

Troubleshooting the Flavor Cartomizer

Sometimes the flavor cartomizer and the battery’s electrical connectors don’t quite mesh properly.  Symptoms include the inability to "draw" through the cartomizer and the absence of the red glow at the end of the battery when "drawing".  Try pulling the cartomizer off of the battery and reattaching it, making sure it is fully pushed onto the battery.  Also, try giving it a “little wiggle” and/or slight twist when you are certain it is fully pushed onto the battery.  Be careful if you try to rotate the flavor cartomizer when it is attached to the battery as excessive rotation may damage the electrical connections and make the cartomizer and/or battery non-functional. 

If none the above options work, it is possible that the cartomizer isn’t functioning properly, which can happen occasionally, and we apologize for the inconvenience.  Please return the item per our warranty policy.

 

Troubleshooting the Battery

The battery is a high quality lithium ion battery and should last for a very long time.  The simplest way to determine proper function of the battery is to observe the “glowing” end of the battery when a cartomizer is attached, or when it is removed from the charging case.  A “flashing” red end of the battery indicates that it needs recharging.  Similarly, and as mentioned with regards to cartomizer attachment, the end of the battery “glows” red when you are “drawing” on the flavor cartomizer like a normal cigarette.

If none the above options work, it is possible that the battery isn’t functioning properly, which can happen occasionally, and we apologize for the inconvenience.  Please return the item per our warranty policy.

 

Lu-C Quick Clean

The Lu-C cartomizer delivers the flavor by the osmotic movement of flavor liquid from the reservoir to the wick/coil assembly, which is heated to vaporize the flavor liquid for inhaling. On the rare occasion, due to physical damage, cartomizer storage conditions and/or orientation, the wick/coil can get overly saturated with flavor liquid and it is possible to draw some un-vaporized flavor liquid through the cartomizer, which can be a bit yucky. Conversely, the wick/coil can sometimes have trouble the getting enough flavor liquid, which may produce a mild “burnt” taste when inhaling.

A good proactive trick is to simply take the cartomizer/battery unit and gently blow through the battery end (the end that “glows” when “drawing” on the cartomizer) of the Lu-C and clean out the cartomizer.  You will see vapor coming out of the cartomizer end and you can see if any flavor liquid is present on the end of the cartomizer.  This is also a good method to visually make sure that everything is working properly.

If problems with the cartomizer persist, it is possible that the cartomizer isn’t functioning properly, which can happen occasionally, and we apologize for the inconvenience. Please return the item per our warranty policy

  

Keeping the Flavor Fresh

The Lu-C charging case has room for three extra cartomizers.  You can keep the protective end cap, that the cartomizer comes sealed with, on the color identified end of the cartomizer while it is stored in the case.  This will help keep the flavor liquid isolated and extend the freshness of cartomizer.  It is also helpful to consider the Lu-C cartomizers as you would any other consumable; the fresher the better!  The tobacco flavors are best smoked within a day or so of opening the cartomizer and the non-tobacco flavors are at their best for an additional several days.  Storing the cartomizers in a cool dark place, such as a refrigerator, is a good idea for the unopened product

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